One member portal for all of Europe.
EuroCommerce represents the European retail and wholesale sector, with a network of members across Europe. With Offiks.ai, the organisation got a CRM that works with Outlook, and a member portal to share updates and documents with its members.
Offiks.ai has been a valuable partner throughout this process. The CRM integrates seamlessly with our Outlook mailing and distribution lists and works very effectively. […] Their responsiveness and willingness to adapt the member portal based on our feedback have resulted in a valuable knowledge-sharing platform for our members across Europe.
EuroCommerceEuropean trade association for retail and wholesale
Who is EuroCommerce?
EuroCommerce is the European trade association for the retail and wholesale sector. It works with a network of members spread across Europe.
Keeping members informed and getting the right documents to the right people is therefore a large part of the work.
A CRM that works with Outlook
The project started with a new CRM, integrated with Microsoft Office. It works directly with the mailing and distribution lists the team already uses in Outlook.
So the team keeps working in the environment it knows, with member data in one place.
A member portal to share knowledge
Alongside it came a member portal where EuroCommerce shares updates and documents with its members.
The portal was shaped together with EuroCommerce and refined based on their feedback, until it fitted the way the organisation works with its members.
A platform for members across Europe
The result is a platform where members across Europe find updates and knowledge, in one place.
EuroCommerce itself calls it a valuable knowledge-sharing platform for its members.
Three things EuroCommerce gains
In line with Outlook
The CRM connects to the mailing and distribution lists the team already uses in Outlook.
One place for members
Updates and documents for members sit together in one portal, reachable from all over Europe.
Tailored along the way
The portal was adapted based on their feedback, until it fitted the way EuroCommerce works with its members.
Keep your members informed. From one place.
Do you work with members, partners or a network you want to keep informed? In half an hour we will show you what it could look like for you, using your own operations as the example.
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