This Website collects some Personal Data from its Users.
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Offiks.ai — Ishtar365 BV
Schaliënhoevedreef 20 bus T
2800 Mechelen
Belgium
Company number: BE 0685.868.291
Owner contact email: hello@offiks.ai
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Trackers; Usage Data; IP address; first name; last name; phone number; company name; profession; job title; email address; language.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website.
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Managing contacts and sending messages (newsletter), Direct marketing to business contacts, Identifying visiting organisations, Measuring website visits and Displaying content from external platforms.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Personal Data is collected for the following purposes and using the following services:
The services contained in this section allow the Owner to process Personal Data provided directly by Users in order to respond to requests for information and provide support.
By requesting a demo, the User provides Personal Data that is processed by this Website for the purpose of responding to the User's request and taking steps at the User's request prior to entering into a potential agreement. Demo appointments are scheduled through Microsoft Bookings (Microsoft Ireland Operations Limited).
Users who take the AI-Readiness Scan on this Website enter their name, company name, business email address and phone number before seeing the result. Together with these details, the Owner keeps the answers to the scan and the result: the score, the company size, the sector, the User's role and the suggested workflows.
The Owner uses these details to discuss the result with the User and may contact the User by email or phone for that purpose. The phone number is asked because a short call is the quickest way to explain the result and to see which workflow can come first. Users who do not want to be called or contacted again can say so at any time via hello@offiks.ai or at the first contact.
Legal basis: steps at the User's request prior to a possible contract (Article 6(1)(b) GDPR), and the Owner's legitimate interest in following up a request (Article 6(1)(f) GDPR). Users who also tick the box "I also want to receive updates from Offiks.ai" consent to receiving updates; the box is unticked by default and Users can unsubscribe at any time. The details are received via Webflow (see "Website forms" below) and kept until 12 months after the last contact, unless an agreement follows.
This type of service makes it possible to manage a database of email contacts to communicate with the User. These services may also collect data concerning the date and time when a message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
When Users subscribe to the newsletter via the form on this Website, their email address and language preference are received through Webflow (see "Website forms" below) and added to the Owner's mailing list in Instantly, the email service the Owner uses to send the Offiks.ai newsletter from miet@offiks.com. Subscribing requires ticking the consent box on the form. Opens and clicks are not tracked. Users can unsubscribe at any time via the link included in every newsletter. Legal basis: the User's consent.
Forms on this Website are processed by Webflow, the platform on which this Website is hosted. Submitted data is stored with Webflow and forwarded to the Owner's own systems (Microsoft 365 and the Offiks.ai platform) to handle the User's request. To protect the forms against spam, Webflow uses Cloudflare Turnstile.
The Owner may contact professionals at organisations that could benefit from Offiks.ai by email. Only business contact details are used, such as name, job title, organisation and business email address, obtained from public professional sources or from data providers. This processing is based on the Owner's legitimate interest in promoting its services to businesses. Every message identifies the Owner and offers a simple way to object; anyone who objects or indicates that they do not wish to be contacted is excluded from further messages.
Instantly is an email outreach service used by the Owner to send and manage these business emails and to record replies and objections.
The services contained in this section allow the Owner to recognise which organisations visit this Website, so that it can tailor its business services and communication to the organisations that show interest.
Snitcher identifies visiting organisations at company level. It only runs after the User has accepted the "Targeting" category in the cookie banner. The User's IP address is then briefly processed and matched against a database of companies; individual visitors are not identified or profiled. Snitcher places a cookie (snitcher_device_id, kept for one year) and uses browser storage to recognise repeat visits. This processing is based on the User's consent, which can be withdrawn at any time through the cookie settings. Snitcher acts as a Data Processor and processes and stores this Data within the European Union. Organisations that do not want to be recognised in this way can also say so at hello@offiks.ai, and their domain will be excluded.
The services contained in this section allow the Owner to measure how this Website is used — which pages are visited, from which source, in which language and on which type of device — in order to improve the content and operation of the Website. The figures are aggregated; individual Users are not tracked.
Plausible is a privacy-friendly analytics service. Plausible sets no cookies and uses no browser storage: nothing is stored on or read from the User's device. For that reason Plausible is not listed in the cookie banner and this measurement requires no consent; the service runs on every visit. The User's IP address and browser characteristics are processed only briefly to tell visits apart within a single day, and are hashed with a key that changes daily; the IP address itself is not stored. What is measured: the page visited, the referring source (including UTM parameters), country, language, device type and browser, plus a small number of actions on the Website — clicking a demo, scan or free-trial link, starting the film, starting and finishing the AI-Readiness Scan (with the score band, sector and role, without answers or contact details), and submitting a form. No profiles are built and individual Users are not tracked. This processing is based on the Owner's legitimate interest (Article 6(1)(f) GDPR) in understanding how the Website is used and improving its content and operation. Because the Data is aggregated and not attributable to a person, the impact on the User's privacy is minimal. The User may object to this processing through the Owner's contact details at the end of this statement. Plausible acts as a Data Processor and processes and stores this Data within the European Union.
This type of service allows the Owner to display content hosted on external platforms directly from the pages of this Website. Such a service may collect traffic data for the pages where it is installed, even if Users do not actively use it.
Google Fonts is a typeface visualization service provided by Google Ireland Limited. When a page of this Website loads, the User's browser requests the fonts from Google's servers, which receive the User's IP address. Google Fonts does not place cookies.
This Website asks for the User's choice through a cookie banner provided by CookieScript. Apart from what is strictly necessary to run this Website, to remember that choice (the CookieScriptConsent cookie) and to protect its forms against spam, this Website uses one Tracker, and only after the User has accepted the "Targeting" category: the snitcher_device_id cookie, together with browser storage, placed by Snitcher to recognise repeat visits by organisations (see "Identifying visiting organisations" above). It is kept for one year. The User can change or withdraw this choice at any time through the cookie icon in the corner of each page. For website statistics this Website uses Plausible, which sets no cookies and uses no browser storage and therefore runs without consent (see "Measuring website visits" above). This Website uses no advertising or social media tracking cookies.
The Owner may process Personal Data relating to Users if one of the following applies:
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users' consent. Therefore:
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following, to the extent permitted by law:
Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users' request, the Owner will inform them about those recipients.
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or — as far as technically and legally feasible — sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User's consent, the Owner shall collect new consent from the User, where required.