Emails, forms, portal questions, messages from the site: Offiks.ai captures them and the AIgent answers — in the channel the question came from, with only what that person is allowed to see and do.
For the office and the shop floor: internal staff, workers without a PC and external parties — each with their own rights.
"Where is that certificate?" "Has the order shipped yet?" "What is the margin on that project?" The answer exists — but it sits behind someone’s desk.
The site calls, the client emails, a colleague walks in. Whoever has the answers never gets round to their own work.
Workers without a PC, external partners, accountants: they need parts of the file — and get them in roundabout ways, or not at all.
What is answered by phone is forgotten tomorrow. No log, no file, no learning — the same question comes back next week.
Incoming email, a completed form, a message on the portal, a question to the AIgent: everything arrives in the same brain and is triaged, classified or answered.
Whoever emails gets an email back. Whoever asks via the app gets the answer in the app — with the document attached. Nobody has to open yet another system.
The external accountant only sees invoices, the site manager only their own site. Every question and every answer is logged — control is a pillar, not an option.
Embedded in Microsoft 365 and available wherever your people already are — at the office, on site or on the road.
“Our data used to be scattered everywhere. Now HR and Prevention finally have the information they need.”
Steffy De Meulemeester— HR Manager, Spuntini · 350 employees, 14 locations
From 5 to 3,000 users per organisation — including healthcare, government and NGOs, where permissions are not a detail.
The AIgent is the Offiks.ai assistant that answers questions based on your company’s organisational memory. It is permission-aware — everyone only sees what they are allowed to see — and every interaction is logged.
Yes. The shop floor works via the app or the portal: forwarding a sick note, requesting a certificate, asking a question. External parties such as accountants or partners get their own access with their own rights.
No. The AIgent only answers within the permissions and based on the recorded organisational memory; sensitive or unclear cases go to a person. Outgoing communication in workflows goes through approval steps.
It can do both: Offiks.ai delivers portals and intranet pages for employees and external parties, powered by the same brain. Existing Microsoft 365 environments remain the foundation — no rip-and-replace.
Certificates, orders, file documents — let the brain answer them and give your office its time back. The first workflow is live within a month.